Frequently Asked Questions
Quick answers about ordering food, groceries, and gifts with BhojMandu in Australia.
BhojMandu is a food delivery platform in Nepal that connects customers with restaurants. Order food online via our app or website with live tracking and secure payments.
We currently deliver in Kathmandu Valley (Kathmandu, Lalitpur and Bhaktapur) only. Enter your address in the app to confirm availability in your neighbourhood.
We deliver food from 11:00 AM until 2:00 AM (Nepal Standard Time), seven days a week across Kathmandu Valley.
Delivery time depends on distance, restaurant preparation, and demand — most orders arrive in minutes. Track your order live in the app from checkout to doorstep.
Yes. BhojMandu delivers until 2:00 AM in Kathmandu Valley — ideal for late-night cravings, after-work meals, and weekend orders.
We support secure online payments including eSewa, Khalti, cards, and other local options in Nepal. Cash on delivery may be available in selected areas.
You can cancel before the restaurant accepts your order. After acceptance, changes may not be possible — contact support immediately for urgent help.
If your order is wrong, missing items, or significantly late, contact us within 24 hours. Eligible refunds are processed per our refund policy.
Visit Partner With Us on this website to submit your restaurant details. Our team will onboard your restaurant in Kathmandu Valley and help you reach more customers online.
BhojMandu delivers across Kathmandu, Lalitpur and Bhaktapur from 11 AM until 2 AM with live tracking, secure payments (eSewa, Khalti), and a wide restaurant selection.
Yes. BhojMandu Gifts lets you order cakes, flowers, gift hampers and celebration meals online from abroad and deliver to Kathmandu, Lalitpur and Bhaktapur. Pay with international cards at checkout on web.bhojmandu.com or the app.
Download the BhojMandu app from Google Play or the Apple App Store, or order online at web.bhojmandu.com.
Still have questions?
Our team in Sydney, Australia is here to help with orders, refunds, and partnerships.