Privacy policy



Last updated: March 12, 2022

This Privacy Policy outlines the policies and procedures of BhojMandu Food Pvt. Ltd. ("the Company," "We," "Us," or "Our") regarding the collection, use, and disclosure of Your information when You utilize the BhojMandu Food Delivery Service. It also informs You about Your privacy rights and how the law safeguards You.

By using the BhojMandu Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation: The capitalized words in this document have meanings defined under specific conditions. The defined terms have the same meaning regardless of their appearance in singular or plural form.

Definitions: For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or specific parts of our Service.

  • Application: The software program provided by the Company and downloaded by You on any electronic device, named BhojMandu Food Delivery.

  • Company: Refers to BhojMandu Food Pvt. Ltd., Kathmandu-30, Nepal-44600, also referred to as "the Company," "We," "Us," or "Our" in this Agreement.

  • Country: Refers to Nepal.

  • Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.

  • Personal Data: Any information relating to an identified or identifiable individual.

  • Service: Refers to the Application.

  • Service Provider: Any natural or legal person processing data on behalf of the Company, including third-party companies or individuals employed to facilitate or provide services related to the Service.

  • Third-party Social Media Service: Any website or social network through which a User can log in or create an account to use the Service.

  • Usage Data: Data collected automatically, generated by the use of the Service or from the Service infrastructure itself.

  • You: The individual accessing or using the Service, or the entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected:

Personal Data: While using Our Service, We may ask You to provide personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data: Usage Data is collected automatically during the use of the Service and may include information such as Your Device's IP address, browser type, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

Push Notifications: We will utilize push notifications for order updates, offers, and contact in case of a user's phone being out of network.

Information from Third-Party Social Media Services: The Company allows You to create an account and log in to use the Service through Third-party Social Media Services, including Google, Facebook, and Twitter. If You choose to register through these services, We may collect Personal Data associated with Your Third-party Social Media Service's account.

Information Collected while Using the Application: With Your prior permission, We may collect information regarding Your location to provide and improve features of the Service. This information may be stored on the Company's servers or a Service Provider's server.

Use of Your Personal Data

The Company may use Personal Data for various purposes, including but not limited to:

  • Providing and maintaining the Service.
  • Managing Your Account and registration as a user.
  • Performance of contracts and undertaking of purchase contracts.
  • Contacting You for updates or informative communications related to the Service.
  • Providing news, special offers, and general information about goods, services, and events.
  • Managing Your requests and attending to Your inquiries.
  • Evaluating or conducting business transfers, mergers, or acquisitions.
  • Other purposes such as data analysis, identifying trends, and improving our Service.

Sharing Your Personal Information

We may share Your personal information in the following situations:

  • With Service Providers to monitor and analyze the use of our Service and to contact You.
  • For business transfers, in connection with any merger, sale of Company assets, financing, or acquisition.
  • With Affiliates, requiring them to honor this Privacy Policy.
  • With business partners to offer products, services, or promotions.
  • With other users in public areas of the Service or through Third-Party Social Media Services, as per Your interactions.
  • With Your consent for any other purpose.

Retention of Your Personal Data

The Company will retain Your Personal Data for as long as necessary for the purposes outlined in this Privacy Policy. Usage Data may be retained for internal analysis purposes.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company's operating offices and other locations. By submitting such information, You consent to its transfer. The Company will take steps to ensure data security in accordance with this Privacy Policy.

Disclosure of Your Personal Data

  • Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred with notice.

  • Law Enforcement: Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

  • Other Legal Requirements: The Company may disclose Your Personal Data in good faith to comply with legal obligations, protect rights or property, prevent wrongdoing, or protect personal safety.

Security of Your Personal Data

While We strive for commercially acceptable security measures, no transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but take reasonable steps to protect Your Personal Data.

Children's Privacy

Our Service does not address individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian aware of Your child providing Personal Data, please contact Us. We take steps to remove such information from Our servers.

Links to Other Websites

Our Service may contain links to third-party websites. We advise reviewing the Privacy Policy of every site You visit as We have no control over their content, policies, or practices.

Changes to this Privacy Policy

We may update Our Privacy Policy, and changes become effective when posted on this page. We will notify You via email or a prominent notice on Our Service before changes take effect.

Contact Us

If You have questions about this Privacy Policy, please contact Us:

Head Office:

BhojMandu Food Pvt.Ltd. Kathmandu-30, Nepal

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